Five steps. One of them is yours.
Here is exactly what happens the day something goes wrong — from the breakdown to driving off covered.
It happens
Your car breaks down
A warning light. A grinding transmission. A dead A/C in July. It never picks a good time — and without protection, that repair bill lands entirely on you.
One call
You make one call
No forms to chase, no claim-portal maze. You reach a real human, 24/7, who knows your plan and walks you through the next step.
Fast yes
We approve the repair
We coordinate directly with the shop and authorize the covered work — so the mechanic can start fixing instead of waiting on paperwork.
We pay
We pay the shop directly
No reimbursement runaround. Covered repairs are paid straight to any certified shop in all 50 states — $0 out-of-pocket on what your plan covers.
Relief
You drive off
Keys back in hand, the way it should be. Your price stays locked for life, and roadside plus a rental are there for the next bump in the road.